Shipping Policy
This Shipping Policy explains how orders from Rain & Raven are processed and delivered.
By placing an order through our website, you agree to the shipping terms outlined below.
Order Processing
Orders are typically processed within 5–7 business days unless otherwise stated on the product page.
Processing times may be longer during product launches, holidays, or periods of high order volume.
Customers will receive a confirmation email once their order has been shipped.
Shipping Times
Shipping times vary depending on destination and shipping carrier.
Estimated delivery times are provided at checkout but are not guaranteed. Once an order has been shipped, delivery is the responsibility of the shipping carrier.
Rain & Raven is not responsible for delays caused by carriers, weather conditions, customs processing, or other circumstances outside of our control.
Lost or Stolen Packages
Rain & Raven is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier.
If your package appears to be lost in transit, please contact the shipping carrier directly using your tracking number. We will do our best to assist when possible.
Local Pickup
Local pickup may be available for customers located in our area. If this option is selected at checkout, pickup instructions and the pickup address will be provided after the order is confirmed.
Pickup times may require scheduling and must be arranged in advance.
Shipping Policy Updates
Rain & Raven may update this Shipping Policy from time to time to reflect changes in shipping practices or carrier policies. Any updates will be posted on this page.
Effective Date: March 2026